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Negotiation

12 sections · 10 pts/section
Section 1 / 12

It's not about winning

Two people want different things. They sit down to talk.

That talk is a negotiation. It is how they find a deal.

negotiation
Two or more people talking to reach a deal they all agree to.

Many people think it means winning. They picture a fight over one number.

But a good deal is one both sides can accept.

Your guess

Two kids want the same orange. There is only one. How can they share it best?

Splitting in half looked fair. Asking "why" found a better deal.

You win a negotiation by beating the other side.Tap to reveal

This is hard to spot because "winning" sounds like the goal. But the goal is an agreement, not a beaten opponent. If the other side walks away angry, there may be no deal at all.

Decide issues on their merits rather than through a haggling process.

Roger Fisher & William Ury, Getting to Yes (1981)

A skilled player wins the game. An expert can change the game itself.

Sources

  • Fisher & Ury, Getting to Yes (1981)
  • Program on Negotiation, Harvard Law School
  • Harvard Business School Online
  • Adam Galinsky, Columbia University
  • Malhotra & Bazerman, Negotiation Genius
  • Fisher & Ury, Getting to Yes